FAQ
Questions & answers
Everything you need to know before getting started.
Do I need any technical skills?
No. You fill in a short form about your practice and we do everything else: design, writing help, set-up, hosting and updates.
How long does it take?
Your website is usually live within 3 working days of receiving your details and photos.
Is there a setup fee or contract?
No setup fee and no minimum term. Pay $49.95 a month and cancel any time, or save with the yearly plan.
Is the domain really included?
Yes. We register a new domain in your name, or connect the one you already have at no extra cost. If you ever leave, the domain stays yours.
What happens if I cancel?
Your website stays live until the end of the period you’ve paid for. Your domain is yours to keep and move wherever you like.
Can I change the colours or wording?
Yes. Every design can be adjusted to your brand colours, and you can send us one update request every month.
How do online bookings and payments work?
We connect a booking calendar (Cal.com) to your own Stripe account, so clients book and pay in one step and the money goes straight to you. Prefer bookings by phone or email? We simply switch it off.
I already have a website. Can you move it?
Yes. Send us the link and we’ll reuse your existing text and set up redirects, so you keep your Google ranking.
What’s in the social media kit?
Eight ready-to-post images made in your website’s design and colours: a profile picture, four Instagram posts (quote, tips, now booking and new blog post), an Instagram story, a Facebook cover and a LinkedIn banner. We create them with your name, services and website.
Can I see my website before it goes live?
Yes. You get a private preview link to check everything and ask for changes before launch.
Still have a question?
Send us a message and we’ll reply within one working day.